Step into the future of Call Centers with Voice AI
Your AI solution for BPOs and call centers.
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Introducing Verbatim
Introducing Verbatim
Introducing Verbatim
Harness invisible power to operate faster, smarter, and cheaper.
Custom Workflow Integration
White-glove implementation with custom workflow design and integrations for to your operations—covering IVR, voicemail, call routing, SMS, etc.
Custom Workflow Integration
White-glove implementation with custom workflow design and integrations for to your operations—covering IVR, voicemail, call routing, SMS, etc.
Custom Workflow Integration
White-glove implementation with custom workflow design and integrations for to your operations—covering IVR, voicemail, call routing, SMS, etc.
Knowledge Base
Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.
Knowledge Base
Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.
Knowledge Base
Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.
Analytics -> Insights
Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.
Analytics -> Insights
Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.
Analytics -> Insights
Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.
Usecases
Usecases
Usecases
Industries we amplify, without adding seats.
Telecom & Broadband
Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.
Telecom & Broadband
Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.
Telecom & Broadband
Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.
Healthcare
Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.
Healthcare
Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.
Healthcare
Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.
Financial Services & Banking
Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.
Financial Services & Banking
Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.
Financial Services & Banking
Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.
Utilities & Home Services
Move-in / move-out flows, meter reads, payment plans, and outage calls.
Utilities & Home Services
Move-in / move-out flows, meter reads, payment plans, and outage calls.
Utilities & Home Services
Move-in / move-out flows, meter reads, payment plans, and outage calls.
Travel, Hospitality & Logistics
Booking changes, check-in support, and status notifications.
Travel, Hospitality & Logistics
Booking changes, check-in support, and status notifications.
Travel, Hospitality & Logistics
Booking changes, check-in support, and status notifications.
E-commerce & Retail
Cover order status, returns, exchanges, and post-purchase upsell.
E-commerce & Retail
Cover order status, returns, exchanges, and post-purchase upsell.
E-commerce & Retail
Cover order status, returns, exchanges, and post-purchase upsell.
Step into the future, guided by Verbatim
Experience operational excellence and supercharge your call services with AI.
